Telephone Support

Our technical customer service is available Monday through Friday from 09:00 to 12:30 and 13:30 to 17:00. Please have the following information ready:

Product name/number
Driver version
Operating system (service pack no.)
Mainboard (Manufacturer/Type)
Processor (type/clock)
Main memory
other sound cards
Type of graphic card

Support-Hotline +49 341 5893222

Product Support via Email

If you would like to send us an inquiry by e-mail, please fill in the following form. Required fields are highlighted in blue. Please note that information in the fields not marked as necessary, will allow us to analyze the problem more in detail and eventually help you more quickly. Finally, click on "Submit" to send your information to our technical customer support. We will then contact you by email.

    Personal Information

    Product Details

    Computer Details

    Details of Problem

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    via SSL to our server.